Terms and Conditions
By accessing or purchasing from our website, you agree to the following Terms and Conditions.
Please read them carefully before using our Site or placing any orders.
1. General Information
-
This website is operated by Humaidan Jewels W.L.L, registered in the Kingdom of Bahrain.
-
Our registered address: Seef Mall, Building 2102, Road 2852, Block 428, Ground, Gate 7, Seef 973
-
Contact: info@humaidanjewels.com | +973 3966 0619
-
We reserve the right to update, modify, or replace any part of these Terms at any time by posting updates on this page.
2. Eligibility
By using this Site, you confirm that:
-
You are at least 18 years old or using the Site under the supervision of a legal guardian.
-
All information you provide is accurate, current, and complete.
3. Product Information
-
All jewelry is described as accurately as possible on our website.
-
Slight variations in color, weight, or size may occur due to the handmade or natural nature of materials (e.g., gemstones, gold).
-
Prices are listed in Bahraini Dinars (BHD) and may change without prior notice.
4. Orders and Payments
-
Once an order is placed, you will receive an order confirmation by email or WhatsApp.
-
Full payment is required at checkout.
-
We accept payments through secure gateways
-
For custom or personalized pieces, full payment or a non-refundable deposit may be required before production begins.
5. ID Verification (Bahrain Law Requirement)
Under Bahrain’s consumer protection and anti-money-laundering regulations, jewelry purchases require valid identification.
After placing your order, please send a copy of your CPR or passport along with your Order ID via WhatsApp to +973 3966 0619.
Your order will not be processed until verification is complete.
6. Shipping and Delivery
-
We ship locally within Bahrain and internationally to selected countries.
-
Delivery times may vary depending on location, customs, or carrier delays.
-
Customers are responsible for providing correct delivery details. We are not liable for failed deliveries caused by incorrect addresses or unavailability.
-
Customs duties or taxes for international shipments are the buyer’s responsibility.
7. Returns, Exchanges, and Cancellations
Because our jewelry is handcrafted, customized, or made to order, all sales are final unless the item is defective or incorrect.
We will accept returns only if:
-
The product was damaged during delivery; or
-
You received the wrong item.
In such cases, please contact us within 48 hours of receipt with photos and proof of purchase.
Refunds or replacements are processed once the issue is verified.
8. Warranty
-
All items are inspected before shipment.
-
Damage caused by improper handling, cleaning, or exposure to chemicals is not covered.
9. Intellectual Property
All content on this website — including images, designs, logos, product photos, and text — is the property of Humaidan Jewels and protected by copyright law.
You may not copy, reproduce, or use any materials without prior written consent.
10. Limitation of Liability
We are not liable for:
-
Delays or losses caused by shipping carriers or customs.
-
Allergic reactions or sensitivities to metals or materials.
-
Misuse, improper care, or unauthorized repairs of jewelry.
-
Any indirect or consequential damages arising from use of the website or products.
11. Privacy
Your personal data (including CPR or ID copies) is handled in accordance with our Privacy Policy.
We comply with Bahrain’s Personal Data Protection Law (PDPL) and all information is kept confidential and securely processed.
12. Governing Law
These Terms are governed by and interpreted according to the laws of the Kingdom of Bahrain.
Any disputes shall be resolved in Bahraini courts.
13. Contact Us
For questions or concerns about these Terms and Conditions, please contact us at:
+973 3966 0619